Air Travel

Disability inclusion resources from around the world

Library > Subjects > Mobility, Travel, Transport and Tourism > Air Travel

This page has curated news on Air Travel. There are resources from 12 countries and regions, with a total of 50 links.

Highlights

From International News:

Delta Developing First-of-Its-Kind Airplane Seat for Wheelchair Users to stay in their chairs. (Jun)

Why Accessibility is Essential for Air Travel efforts to “move the priority of accessible air travel” and their inclusion in the latest Airport Handling Manual. (Mar, IATA)

From Australia:

Australia’s airlines and airports urged to improve treatment of travellers with disabilities. (Feb, the Guardian)

From Canada:

Ministers take steps towards ensuring disability-inclusive air travel. (May, Disability Insider)

From Europe:

End the Nightmare: Passengers with disabilities deserve to travel by air – a call for passenger rights. (Apr, EDF)

From India:

New disability rule for airlines from India's aviation authority. (2022, Disability Insider)

From Nigeria:

We shall picket airports plans to protest against lack of access in airports and airlines. (2022, Vanguard NGR)

From the United Kingdom:

Rights on Flights: the new campaign seeking to make air travel more accessible. Exchange with Sophie Morgan. (May, National Geographic)

Resources by country:

Global

International News

United is adding Braille signage to its planes “So far, about a dozen planes have been equipped with the signage, which conveys information about rows, seat numbers and lavatories. The rest of the United-operated fleet, which doesn’t include regional jets, are expected to be updated by the end of 2026.” (Jul, Washington Post)

Delta Developing First-of-Its-Kind Airplane Seat for Wheelchair Users to stay in their chairs. (Jun)

First Look: Air4All Wheelchair Securement Space by Delta Flight Products. Preview of a model where wheelchairs ride in body of the plane. (Jun, Wheelchair Travel)

Why Accessibility is Essential for Air Travel efforts to “move the priority of accessible air travel” and their inclusion in the latest Airport Handling Manual. (Mar, IATA)

‘It’s not the waiting, it’s the indignity’: disabled passengers tell of air travel torment. (2022, the Guardian)

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Middle East and North Africa

Dubai disability campaigner left stranded after airline loses wheelchair. “Swiss International Airlines covers costs of damaged wheelchair lost on Dubai to London flight” (Apr, The National)

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Africa

Ghana

Disability Advocates Appeal to Ghana Airport Company to investigate mistreatment of people with disabilities. (2022, Disability News Africa)

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Nigeria

Mainstream Disability Inclusion In Aviation Policies (Jan, Independent NG)

We shall picket airports plans to protest against lack of access in airports and airlines. (2022, Vanguard NGR)

Calls Mount For Nigerian Airports To Be Made More Accessible (2022, Simple Flying)

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Asia

India

IndiGo staff 'abandons' visually impaired flyer. (Mar, Times of India)

Passengers with special needs: “A wheelchair is not what my sister needs at an airport” (2022, The Indian Express)

New disability rule for airlines from India's aviation authority. (2022, Disability Insider)

Anger after India airline IndiGo removes disabled teenager “India's aviation minister has said he is investigating a domestic airline after it allegedly refused to let a disabled teenager board its flight.” (2022, BBC)

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Israel

Wizz Air forced a Ukrainian veteran to leave the flight from Tel Aviv to Warsaw, because of his prosthetic leg. (Jul, Ukrainian News)

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Europe

Europe

Disabled passengers push for EU to reform ‘nightmare’ air travel Travelers complain that EU rules aren’t well-suited to dealing with the challenges of disabled people. (Aug, Politico)

End the Nightmare: Passengers with disabilities deserve to travel by air – a call for passenger rights. (Apr, EDF)

Why Flying Is A Nightmare For Wheelchair Users: “The worst part of flying for me is spending the journey anxiously waiting to see if my wheelchair has made it safely to the other side.” (Jan, Huffpost)

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Sweden

Wheelchair user left to crawl off Ryanair plane in Sweden. (May, BBC)

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United Kingdom

New report highlights accessibility issues with airline websites “Key findings from the report highlight that there is overall room for improvement across the board, with a lack of consistent, ongoing consumer research from airlines.” (Aug, Civil Aviation Authority)

Disabled flyers angry at airline 'double charging'. “Nearly 30 carriers contacted by the BBC said passengers with mobility problems must purchase a full-price ticket for a personal care assistant (PA).” (Jul, BBC)

Heathrow failed to meet minimum accessibility standards, a regulator ratings of UK airports. (Jul, the Guardian)

Government pledges change for air travel after #RightsOnFlights campaign. (Jun, Disability Rights UK)

Rights on Flights: the new campaign seeking to make air travel more accessible. Exchange with Sophie Morgan. (May, National Geographic)

Airlines can’t be trusted with disabled people’s wheelchairs. (May, Tortoise)

A campaign for Rights on flights it’s time for the air travel industry to take Disabled people seriously. (Feb, Disability Rights UK)

Heathrow and other airports criticised by watchdog after disabled passengers missed summer flights. (2022, the Guardian)

Airports must stop failing disabled passengers, says UK regulator. (2022, the Guardian)

How airline Apps let down blind passengers “Only one major UK airline’s App works with screenreaders for the blind” (2022, Which)

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North America

Canada

Ministers take steps towards ensuring disability-inclusive air travel. (May, Disability Insider)

Flight Attendant Refuses to Store Passenger's Wheelchair. the story unfolds on TikTok. (Mar, Distractify)

Toronto woman with disability says flying Air Canada made her feel like an 'unwanted burden' (Feb, CBC)

Airlines can't seem to safely transport my wheelchair, but they've found a way to move horses by air. (2022, CBC)

Air Canada broke my $30,000 motorized wheelchair. Here’s what happened next (2022, Toronto Life)

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United States

The Best and Worst US Airlines for Handling Wheelchairs in 2022 percentages of mishandled wheelchairs ranges from Allegiant's 0.4% to Spirit's 5.8%. (Aug)

United Airlines Settles Lawsuit After Wheelchair User Sustains Brain Injury “Nathaniel Foster was a power chair user and college student when he sustained a catastrophic brain injury while deplaning on an aisle chair. His family alleged that United Airlines negligence was to blame and settled with the airline for $30 million.” (Aug, New Mobility)

Airlines tried to stop fake service animals. It kept blind people off flights. “New Department of Transportation rules have made flying more difficult, and at times, inaccessible to blind passengers” (Aug, Washington Post)

Airlines Will Be Required to Make Bathrooms More Accessible Single-aisle planes will face new rules from the U.S. Department of Transportation—but they won’t go into effect for more than a decade (Aug, Smithsonian)

Bill aims to improve air travel for passengers with disabilities. “The Mobile Act would track damaged mobility aids and spur research on designing planes that allow passengers to stay in those aids when flying.” (May, Washington Post)

Austin Jailer Breaks Elderly Deaf Woman’s Arm at Airport “what was supposed to be a three-hour layover at Austin-Berg­strom International Airport turned into an arrest, a weekend in the Travis County Jail, and an arm broken by a jailer and left untreated for three days.” (Mar, The Austin Chronicle)

New bill aims to improve transparency around disability-related air travel complaints. (Feb, Changing America)

Start-up Targets Sustainable and Accessible Regional Airliner that can accommodate wheelchairs inside the cabin. (Feb, Future Flight)

Short video accompanying air travel: Flying Has Become Hell for Passengers with Wheelchairs. (Jan, Vice)

Gaby Assouline dies one year after being ‘thrown’ from Southwest Airlines walkway. (Jan, NY Post)

The airline passengers getting 'unacceptable' treatment. 'If I reported every incident, I'd never leave the airport' (2022, CNN)

Embarrassing, Uncomfortable and Risky: A photo-essay feature on what flying is like for passengers who use wheelchairs. (2022, NYT)

Ideas abound as the Department of Transport eyes wheelchairs in the aircraft cabin. (2022, Runway Girl Network)

The Department of Transport Announces First-Ever Bill of Rights for Passengers with Disabilities. The Bill of Rights describes 10 rights for airline passengers with disabilities. (2022, Department of Transportation)

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Oceania

Australia

Australia’s airlines and airports urged to improve treatment of travellers with disabilities. (Feb, the Guardian)

‘This was indignity’: passenger with disability left without wheelchair at Sydney airport. (2022, the Guardian)

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